1 reviews | Active since Aug 2016

05 Sept 2016, 22:58

The worst cellular network I have experienced

<p>In the month of July FNB Connect billed me R400 for out of bundle rates that I never used. I logged complaints with them, they just helped me for that day and I never heard back from them. They then debited my account. They recently sent me another itemized bill and in that bill they charge me for airtime purchases I made using my cheque and ebucks accounts. I have never had such *********** service. If you are thinking about getting a contract with them, don't. They bill you for their system faults, outages, etc. I am tired of their ****. ***** their ****pie service. There are other networks out there that actually deliver.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Sept 2016, 09:01
Official

Good Day Mr Abrahams,

Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint **********

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)