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rmegan.stevenson rmegan.stevenson

1 reviews | Active since Apr 2017

26 Apr 2017, 10:16

THE WORST BANK TO DEAL WITH

<p>Friday 21/04/2017 , I swiped my card , the irst transaction declined , the card was then swiped again. Both transactions went through and now noone at the branch can advise me , I even called customer service and guess what , I am still the one that has to do all the work for the bank. So annoyed , I need to change my bank seriously . What pathetic service.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2017, 10:30
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)