MP
Marcel P

1 reviews | Active since Mar 2017

05 Sept 2018, 11:47

The worst bank i have ever banked with

I cant believe this

The account i settled is still showing as arrears even after i have spoken to FNB and they have confirmed this has been removed

This is now affecting my credit record again and i think that its time for FNB to pay for this

What type of bank does this to their customers

I cant even get a damn cellphone contract

0
Replies (3)
MP
Marcel P's update05 Sept 2018, 11:48
Reviewer Update
Call me ********** 240 if i receive another apology email i am going to freak out
FNB (First National Bank)
FNB (First National Bank)'s reply05 Sept 2018, 13:08
Official

Good day Marcel,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

MP
Marcel P's update14 Sept 2018, 10:26
Reviewer Update
still no resolution to this problem I will be closing all my FNB bank accounts