MM
MATOME M

1 reviews | Active since Dec 2014

30 Sept 2016, 06:51

the worst bank ever

<p>I am under debt review and was told no other debit orders will run, but 3 months in a row, the bond is debiting and keep saying system error. I was the told the money will be back in my account on 30 Sep 2016, and still nothing, I have other commitments as well and they will not be met, so how do i get rehabilitated if you keep on *****ing me over, might as well close my account and go elsewhere, everytime I call I am being told the samething and once again I am not being helped</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2016, 11:51
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)