The worst bank a person can be with is FNB terrible service

I'm truly disgusted with the type of service I have from FNB... We as consumers are paying for a service of banking and would expect assistance from the point of contact. And assurance that our money and account are safe. One would expect if you contact your bank and advise them you have just picked up two *****ulent transactions and want them revised, the bank should be able to assist you.

Oh no, that's not the case with FNB,... With FNB ********s have a better chance, as FNB refused to reverse my money even thou I proved them with proof my account was debited with my permission.

On Monday morning at 10:50, I noticed that there were two unrecognized charges on my cheque account for an Uber trip. Which I never took or proved. I called the FNB call centre immediately to reverse , they told me they can't do the reversal they will just investigate the issue and give me feedback on the matter after 7 to 14 days but they can't do anything about my money .

This was even the email sent from Uber " We are sorry to hear that there is a charge you do not recognize on your account. Upon looking into this for you we were unable to locate the charges in question with the information you have provided"