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Siyabonga M

1 reviews | Active since Nov 2019

02 Apr 2021, 07:52

The worst bank

I regret moving to FNB. A transaction of about R5000 took place on my account while I didn't have the funds but it went through anyway, now my account is at a negative. I don't understand how FNB allows transactions while there's no money in the account. They don't even want to reverse it. I will be switching back to Capitec because honestly this is just unacceptable.

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Siyabonga M's update02 Apr 2021, 08:21
Reviewer Update
I was chatting to one of their consultants Ntsako Chauke who failed to address my query and opted to disconnect from the chat. I can't believe this is how they treat their customers. I was then assisted by Dumisani who was very helpful.