THE WORST AND *********** ***** DEPARTMENT.

There was a case of ***** opened and was resolved between me and defendant within hours because FNB flagged the other persons account and now all his accounts are frozen. Now FNB cannot assist in lifting this suspension because there is no case number. How was a CAPITEC account blocked without a case number or reference number?? I don’t understand at all. More than 10 emails sent but I get the same answer that there is no case number so they can’t assist me. The other person runs a business therefore needs to transact, on this side I’m dealing with the incompetency of FNB and its advisor from the ***** department Delan, Dineo and Katlego to name a few. I need this nonsense sorted because I did what’s I was suppose to do on my side now FNB must do what’s write. I’m taking this to other platforms if not done in the next hour