HH
Heinrich H

1 reviews | Active since Apr 2018

22 Jun 2018, 07:51

The worst Adviser!!! UNPROFESSIONAL!!!!!!!!!!!!!!!!!!!!!!

I Called in to the bank this morning the consultant picked up the phone and then started talking to her Colleague. I am still holding on 5 mins later and she refuses to pick up the phone and speak to me. I can hear she is speaking an African Language in the back ground.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2018, 09:25
Official

Good Day Heinrich Joubert,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***