JM
Joanne M
1 reviews | Active since May 2019
16 Aug 2019, 12:08
THE WORSE CALL CENTER TO CALL - USELESS AF
I FUC--N HATE CALLING THIS USELESS CALL CENTER THEY TRANSFER YOUR CALL TO 6 DIFFERENT DEPARTMENTS AND PUT YOU ON HOLD FOR FOR AT LEAST 5 MINUTES EVERY TRNADFER THIS CALL CENTER WILL BE REASON I LEAVE FNB THIS IS NOT THE FIRST TIME, THIS HAPPENS EVERY DAM TIME I CALL THEY SAY HOW CAN WE HELP YOU, THEY CAN HELP BY IMPROVING THEIR SERVICE DELIVERY WITHIN THE CALL CENTER!!!!!!!!!!!!!!!!!!!!!!!!
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FNB (First National Bank)'s replyOfficial
16 Aug 2019, 13:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 Aug 2019, 13:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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