1 reviews | Active since Mar 2009
The usual poor service from FNB
I've finally managed to get my credit card limit under control which I'm rather proud of. To make sure I don't start using more credit than I can afford I requested that my limit be reduced. This was more than 1 week ago and I've followed up every day since with no change in my limit. FNB only exists to drag me further into debt and they are not helping me to get out of it.
Good day Ben,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred has been referred to FNB Credit Card Division who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ben,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred has been referred to FNB Credit Card Division who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)