RM
Reitumetse M

1 reviews | Active since Sept 2015

23 May 2016, 11:15

THE USE OF THE PROBLEMATIC TICKET SYSTEM

<p>I walked into an FNB branch,the one located at Benmore Gardens. I then retrieved a ticket slip with my number and took a seat to be assisted. A couple then walked in after me and also retrieved a ticket slip with the following number to mine. They get called and I get left seated in an empty bank to not be assisted with my queries at the end of the day. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 May 2016, 12:26
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 926760.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)