The untouchables

Item: FNB (First National Bank)
Rating: 1

My daughters debit card was declined for an error code "D055" There was sufficient funds in the account. Nobody at FNB could tell me what error code D055 meant. As for the CEO of FNB, he is untouchable. However, he seems to forget where his obscene salary originates from.. FNB clients.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

22 Dec 2017, 16:14

Good Day Mr. Scotsman

Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the Premier segment for investigation and feedback to yourself.

Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.

Thank you again

Kind

Regards

FNB Hello Peter Desk

Rahim Salamaan

Hello Peter Service Recovery Consultant

***

FNB (First National Bank)'s reply22 Dec 2017, 16:14

Official

Good Day Mr. Scotsman

Thank you for bringing your matter to our attention kindly note that we have reviewed your matter and forwarded the matter to the Premier segment for investigation and feedback to yourself.

Your reference number in this regards is as follows: ***NF. You will receive feedback in 24 to 48 working hours.

Thank you again

Kind

Regards

FNB Hello Peter Desk

Rahim Salamaan

Hello Peter Service Recovery Consultant

***

's updateReviewer Update

27 Dec 2017, 13:13

Ja nee. They phone you, and when you try to call back, you're put on on hold for infinity....... Guess they have to pay the CEO's somehow.....

's update27 Dec 2017, 13:13

Reviewer Update

Ja nee. They phone you, and when you try to call back, you're put on on hold for infinity....... Guess they have to pay the CEO's somehow.....