1 reviews | Active since Aug 2017
The Terrible Service Ever
What I experienced from FNB in the last 3 days it is terrible and it was infact a bad move from my side to move my account from Standard Bank to FNB. I experienced worst service ever and this incompetence people don't even understand how this affect my business and for them is fine they don't care. I requested my account to be reactivated after I got the new phone, they keep telling me about 4 hours and today am talking about 24 hours and nothing has been.
My business is standing empty and dry because I cant pay the suppliers because FNB incompetence staff cant just simply re-activate my account. What is soo difficult to reactivate the account, I cant pay suppliers and employees because of stupid people. There is a fool of the foolest called Shirmirah Redcliffe, if it happen that I meet her the hell will broke loose because am loosing business and money because of her stupidity.
You guys sort this problem out or kiss my business good-bye. I just heard Nedbank can also offer Mobile Bank where I can happily pay suppliers via Cellphone soo u better be quick and fast or else
Hello KgopoT
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello KgopoT
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
