1 reviews | Active since Jun 2018
The Takealot Delivery Team are calling the wrong person to arrange delivery of a card
As per the text below, the Takealot Delivery Team are calling the wrong person to arrange delivery of a card.
The Takealot Delivery Team are calling a secondary user to deliver a card when the card is not in the secondary user's name it's in the name of someone else.
================= FNB:-) Takealot Delivery Team is trying to contact you. Call ********** 500 to confirm delivery details of the FNB Business Cheque. Ref ********** 5197 =================
Please can you ask the courier company to call the person the card is intended for...
Good Day Bruce Lewin,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Bruce Lewin,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***