The Struggle
<p>I have been trying to increase my credit card limit for over a month now. I app**** over the telephone on 17 January already. They phoned me once to finalise the application, I unfortunatly was at work and could not take the call. I phoned back to finalise the application and they said they can't assist me I need to be phoned back by whoever tried to reach me initialy. No-one phoned thus I phoned again and same story. I gave them a time that would suit me to be caled and up until today now a month later they have not phoned me back. I am very disapointed. </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)