The reference number is 851578.

Hi<br> <br> I am still awaiting feedback on The reference number is 851578.<br> <br> Yesterday my wife was at the Cape Town Airport and went to the FBN slow lounge but yet again was refused to take a guess in because it was peak season . How can 02th of March be Peak season ? The guess are only allowed to enter the slow lounge if they pay R200 during peak seasons. My question to FNB is every day a peak season ? , Does FNB discloses this information to the client when selling their packages. We are private clients but we also experience problems at the slow lounge. This is just a money making scheme. I will be down grading my status because their are no benefits so why must I pay more bank fees for a private card. Please also get back to be with regards to my incident reported on the 04/01/2016. shame the grass is not always greener on the other side. With ABSA bidvest lounge, I never experienced any problems. Makes you wonder all these FNB advert are just nonsense .