WM
William M

1 reviews | Active since Sept 2019

20 Sept 2019, 17:16

THE MOST USELESS BANK IN SOUTH AFRICA

THEY SHOULD BE ZERO STARS CAUSE ONE STAR IS STILL A GOOD RATING FOR THE USELESS BANK. Totally Useless customer care. A Bunch of carefree assholes. These idiots have me stranded in LOS Angeles. You call and call and no one takes your call. The second I get back into South Africa I’m taking all my money out! THE MOST USELESS BANK IN SOUTH AFRICA You call in the prompt asks for an ID number, how can that work when it only accepts South African ID numbers, what then happens when you’re a non resident?????? Totally dumb if you ask me. How then can you go through. You speak to someone they keep transferring you till your international minutes run out.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Sept 2019, 10:02
Official
Good Day William Munonye

Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.

Ref: ***NF

Regards,
Hello Peter Team
Tel number: ***

WM
William M's update28 Sept 2019, 19:16
Reviewer Update
Now you guys have stopped my cards from working so what exactly is going on? I can swipe or withdraw! I am stranded!!! This is ridiculous
WM
William M's update28 Sept 2019, 19:16
Reviewer Update
I can’t swipe or withdraw!!!!