CH
Chemize H

1 reviews | Active since Jun 2014

25 Nov 2015, 15:06

THE MOST PATHETIC BANK EVER

I am so sick of this bank. They quick to charge you interest ect but when you want to sort out your **** you get passed from pillar to post. no response to emails or phonecalls. Who must foot that bill for my calls and emails but when your account gets handed over to dam lawyers you pay for every email or phonecall they make to you. Whether I win the lotto, this is the last freaking bank i want to ever deal with. I am having same problem being passed from pillar to post like I had in July, wow, no response to emails or phonecalls. who works there? Been dealing with a Doreen from credit card complaints, she hasnt responded since last early oct. Never answers calls, last i heard the tactical legal response team would get back to her, Im still waiting. no freaking feedback or update. If I had to charge FNB for all my dam effort this account would be halfway paid up. Will some freaking able person help me with my dam account please, all i want to do is pay you people finished. i finished my loan, today i finished my car and now this freaking credit card is the last and the one account that i am being pushed from pillar to post. im gatvol of this bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Nov 2015, 15:51
Official
Hello chemih,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 819991.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)