The Most *********** Mobile Operator in the Country.

So again with the same old incompetence of the worst mobile network in the country. I tried changing over from Connect Flexi to Connect Prepaid. It took a month as promised. Every call center agent spoken too cannot fix the current problem. I can buy airtime, but cannot use it, Firstly they said it it will be fixed in two to three working days, then They said my sim cards are soft locked and I owe outstanding money. They debit order my bank account monthly to get their money(which they did again on the 1st of June). So what is the outstanding money now that they talk about and where is this invoice that the last call centre agent talks about. These invoices are not on my internet banking as promised. No one can put me threw to a manager or supervisor. TOTAL INCOMPETENCE ON A LEVEL THAT YOU WON'T BELIEVE. THEY DON'T KNOW THEIR OWN SYSTEM. FOUR DIFFERENT CALL CENTRE AGENTS, EACH ONE SAYING A DIFFERENT THING.