THE MOST HORRIBLE EXPERINECE AT FNB!

If there were an option to take away the one star, I would. Had the worst attempt at "onboarding" with this service provider. Signed up for a Fusion Aspire account on the 4th of July, and was given login details and an account number. I have been calling FNB since the 6th of July to find out why I am unable to transact. From calls ranging between 20 Minutes to 1 and a half hours to no success. I have spoken to so many departments that it almost feels as if I work for the horrible service-providing teams. No one knows what to do and to top it off, the account number provided to me did not even exist on their so-called "state-of-the-art systems". All in all, I would not advise anyone looking for a bank to seek out FNBs help.

Get your KYC, IKC, and Fusionvalidations departments up to par.