The Manager and Employees at First National Bank - Balfour Park

I am 59 years old, Black Female. I was de*****ed at the ATM. I Inserted a card, put in a Pin number and waited for the card to come out and then waited for the cash. The machine did not give cash however I immediately got a notification that I have withdrawn cash. I waited almost 5 - 10 minutes and did not leave the ATM machine, a work colleague went to call the FNB employee and security of which the Employee took me inside the bank to report the incident. They discovered that on the footage the was a guy who came just after I left with the Bank Employee he inserted a card and then my money came out and he walked away. They check what card did he have and it was a card issued by FNB to Companies that use to load payments for casual staff and had a number which was not disclosed to me however they were able to trace that Company. They then printed the statement and told me they will call me in 2 days and they will reverse the funds from that Company. After 2 days I went back to the bank to advise still there funds has not been reversed and they then told me to the Police station to open a case and bring along the case number of which I did, the previous bank Manager on duty was not there a certain Male, Indian, Manager told me I was reckless he will not entertain me and will delete the footage. The case is with the Norwood Police Station and the Detective in charge is waiting for the court to grant him the authority to get the footage. The Employees at the bank laugh and point fingers on me every time I go to the bank for the progress and feedback.