1 reviews | Active since Jul 2016

16 May 2019, 06:13

The lying FNB people

As per my request complaint of funds from PayPal to be into my account Bafana Mabasa sent me a mail to confirm the funds will appear and reflect into my account today 16 May 2019. There is no such entry on my account. Why lie to me a pensioner? Can someone i high authority please sort out this mess. I am ashamed at FNB PayPal.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply16 May 2019, 09:52
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards, Hello Peter Complaints Team 

*** 
's update16 May 2019, 09:57
Reviewer Update
Why is it so difficult just to be committed to your word that the payment will reflect today. Lets resolve this adults and take care of your clients. It is not impossible just to payout the R1300.00
Please lets get real.