1 reviews | Active since Aug 2014
The last of FNB!!!
<p>This is now the thitd time I am complaining about FNB's poor service with regards to my faulty credit card!!!!! Every single time the issue is referred to the credit card department with absolutely nothing done about it!!!! The person that referred it to the credit card department should also check up on the issue!!!! I have now been paying bank costs for the last 40 days for credit card facilities which I can't use due to the fact that FNB sent me a faulty card!!!! I have gone in to the bank and got it "fixed" with NO result!!!!!!! You are absolutely USELESS!!!</p> <p> </p> <p>I am now fed up with FNB and and will definitely be moving away from this utter useless bank and its even worse service!! It is always sad that a complaint needs to be made publically on a forum like this!!!</p> <p> </p> <p>FYI if it was possible to give you a anegative score it would have been done!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Good day Mr. olliementz
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. olliementz
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
