The joke that is "How can we help you?"

<p>When I registered a bond I was advised to register a higher bond for future use. I did this and decided to request the higher amount for home renovations a year later. I app**** on 20 January and was promised a turn around time of 7 - 14 days. Today is 38 days since the applciation was submitted with ALL relevant documentation as per application form. In addition, I've sent in excess of 60 email and made in excess of 32 calls to FNB to get this sorted out. Every day I am told tomorrow. FNB has ****** more than a month from me and continue to hold me on a piece of string without any solid resolution.</p>