The Joke called FNB - NORTHGATE BRANCH

Never use the FNB ATMS TO MAKE A DEPOSIT.

It is very upsetting to want to do an urgent payment and only to find that the ATM is not fully functional.

I deposited some money - the ATM again said the deposit was unsuccessful. What was upsetting is that the staff at FNB Northgate were casual about this and I was told it will take 5-7working days for this money to be processed.

If I wanted the money to be deposited in 7 days time I would have deposited it then.

I need this processed No later than Monday - if the Back Office have tp move mountains to do this they will have to do so.

How can I be inconvonienced by what their ATM HAS DONE....

POOR POOR POOR SERVICE FROM FNB NORTHGATE. AND I AM TIRED OF IT.

TO COMPLETE THIS CLAIM FORM I HAD TO QUEUE AND WAIT FOR ALMOST HALF AND HOUR. WHY USE THE ATM SYSTEM IF IT WILL NOT WORK PROPERLY.

And the manager says unfortunately i have to be inconvinienced because that is their process. I think i need to wake up from this dream.

And why do i really still bank with this joke of a bank. Because i never get a proper service here...

To get someone to hear me out was a huge nightmare and as soon as the clock hit 13:00 some staff took their bags and left with all the customers sitting there.