DS
Dewald S

1 reviews | Active since Jul 2016

11 Sept 2016, 14:11

The incompetance at FNB is truly breathtaking

<p>After several reviews written on Hello Peter and numerous telephone calls I managed to stop my eBucks account BUT amazingly it is back - alive and well.</p> <p> </p> <p>Next steps - a totally useless customer service agent!! will phone me and sort out this problem. Expect numerous listings from me on Hello Peter.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2016, 09:56
Official

Good Day

Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint ***.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)