The hurdles of a small business.

I opened a business account Feb 2014, a month later I received a call stating they did not receive all documentation I then resubmitted.One year I was told the account is going to be close because of outstanding bank charges, I then tried to transfer relevant amounts and realized the account was dominant. I then raised a complaint with FNB ***. FNB requested outstanding documents again which I resubmitted and the previous bank charges were reversed.The account was then authenticated on the 10 March 2015 on the 15 April 2015 while doing internet banking I realized the account is closed again. I visited the branch on the 18 April 2015 and was told by Mitchelene and the team leader that the account was closed and they needed my business partner (Who was not physically available) to reopen the account. My business partner then called the call centre (Neil) who told her the account is active.I have also tried to transfer funds into this account in March but the account was not activate I have also raised several complaints with call center but to no avail because according the the account was open.How is it possible that an account is closed a month after being authenticated.