1 reviews | Active since Mar 2017

24 Mar 2017, 10:20

THE HORRORS

<p>PEOPLE MUST JUST BANK WITH CAPITEC. I can't believe a call center agent stepheny banged her desk to claim that the line was bad and im assuming we were both on land line. Its been 4 hours calling in and out of fnb to get help but dololo. Im so ****ed that im thinking of causing casualities at an fnb branch just because fnb is ruining my life. Id rather die or go to jail than to suffer this BS that im getting from FNB. AAAAAARRRRRGH</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Mar 2017, 10:39
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)