RG
Russell G

1 reviews | Active since Sept 2015

16 Oct 2019, 04:46

The Great Ebucks Ripoff

Despite using my FNB card to pay for all my transactions. I filled up exclusively at Engen. I shopped at partner stores. I also met the monthly deposit criteria and made sure my accounts were in good standing. After all this I earned R1.70 in Ebucks. I was told by the rep to educate myself. She said my bond account, which is up to date, was in poor condition. My advice to you: fill at Shell and earn Clicks points. Sign up for Checkers Xtra. Get a Virgin Card their Spot app is better by far. Use your Smart Shopper at BP and Pick n Pay. Use your Blue Bean and Absa Cards-their rewards are given as promised. The time has come to move on.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2019, 09:52
Official
Good day Russell, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***. 

Regards,
Hello Peter Complaints Team

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