The Good, the bad and FNB

FNB has the worst banking app I've ever seen in south Africa. Always full of bugs and glitches.

Their call centre staff is always in a bad mood. The call center routing is a piece of **** as you talk to one agent, they put you on hold and the system auto routes you to someone else or cuts the call.

An information system of a Bank should have state of the art software and technology.

It takes weeks to handle simple queries and Escalations don't really mean anything. Is FNB a bank or circus?

I'll never recommend FNB to anyone!