1 reviews | Active since Jan 2017

23 Mar 2017, 09:54

The gave me a 2nd cheque account without my approval and refuse to cancel it. I want my money back

Item: FNB (First National Bank)
Rating: 1
Author: Landless M

<p>I had a savings account with FNB and I app**** for a cheque account that was approved. Later on found out that my savings account was also upgraded to a cheque account and I had not approve of that. That was after I realize the over charging. I went into the Arcadia branch around septermber to cancel the one cheque account and they made me sign documents. I followed up at the Sunnypark brank and I was told to be patient. </p> <p>Up to today I am still charge for 2 cheque accounts and I want all the money I am overcharged back.</p>

Helpful (0)

Replies (3)

FNB (First National Bank)'s replyOfficial

23 Mar 2017, 10:14

Good day Mr. landless-bafana-mdhluli

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply23 Mar 2017, 10:14

Official

Good day Mr. landless-bafana-mdhluli

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

23 Mar 2017, 10:14

Good day Mr. landless-bafana-mdhluli

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply23 Mar 2017, 10:14

Official

Good day Mr. landless-bafana-mdhluli

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

23 Mar 2017, 10:14

Good day Mr. landless-bafana-mdhluli

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply23 Mar 2017, 10:14

Official

Good day Mr. landless-bafana-mdhluli

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***