SM
Siphiwe M
1 reviews | Active since Nov 2018
25 Nov 2018, 20:02
THE ********** BANK SA
I was ****** by the FNB atm. My fnb card was swallowed by the Enoch Sontonga FNB Atm. The money was withdrawn at Ubuntu Bakery FNB Atm after 2min about 5km away.This happened on the 30th October 2018.I filled the ***** claim forms at Alberton FNB Branch on the 2nd November 2018. The feedback I got is that they are still investigating .FNB IS THE MOST ********** BANK IN SA.
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FNB (First National Bank)'s replyOfficial
26 Nov 2018, 09:29Good Siphiwe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply26 Nov 2018, 09:29
Official
Good Siphiwe,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
*** (option one)