The dishonesty at Fnb it's disgusting.its enough.

Good evening . I have a huge roblem. I went to Fnb Maponya mall. The branch tried to assist and call for external help. And me and Mapaseka we spoke to Miss or Mrs Matshebele from the accounts team I guess. Mapaseka the branch manager honestly tried and was patient with the query. I am so heartbroken and very disappointed with fnb especially the specialist at the call centre.. I want to leave and let the public know how *********** you are. You have been charging R8 for years. At some point you reversed them and they stopped. Now for August it's 28 and Miss matshebele lies and say it's 16 ,last month for July again 16 and she says 8 . Why are you guys dishonest.

Secondly I want to report the funeral claims manager Mr Ramara who ****. I claimed for my mother who passed on the 9 April 2026 and I was not paid. I was told that natural causes are covered after 6 months. And 6 months of full premiums and it was not true. And I was promised a call on the last interaction ,even today nothing. I was promised a call back nothing . I was promised n email for the findings nothing . Fnb is the worst bank and I hate it. You have hurt me so much and I still come. I want all my R8 back by Tommorow. And I want my mom's cover pid as you do not keep up with your promises and you making me so k. I was advised and assessor will call . Like I was shocked today you even have my old email address. Like what is wrong with you.