The Covid19 pandemic showed the real colours of FNB. Think twice before you bank with them.

I've been a client of FNB for more than 10 years with four personal and four business accounts on my profile with an annual turnover of almost R20m. I have no debt and my assets are valued at more than R40m. I've had a cash balance in my FNB accounts of more than R700K for the past 3 years. I've been paying FNB over R20K per month in service fee and Merchsant Services. Then came the Corona pandemic... When I enquired about the written offers they send me for an overdraft of R850K for the one business and R450K for the other business, they told me it was withdrawn (even though I recieved the last offer only three days before). I had to apply for an overdraft, which I did, together with 8 other applications with 7 staff members over the past 8 weeks, including SAFT. I did't get a single response! I've called and emailed, but each time I'm told another person is dealing with it. If FNB decides not to make funding availale, the least they could do is tell me why. I've made a mistake to think that my bank will stick with me when things get tough. I've heard from other businesses how they got support from their bank, and got a good offer from Standard Bank. I will take my R20m turnover and R20K fees to them, and I will encourage my staff to move as well. I don't think anybody at FNB will even realize that they have to get 50 new clients to make up for me and and my staff.