JN
Jabulani N

1 reviews | Active since Sept 2017

18 Sept 2017, 13:48

The card has not been delivered

Good day

My name is Jabulani I have been calling FNB and DSV for the past two weeks. I hold for a long time and get cut because the operating time clash with my working ours. This has been going on for the past two weeks and I still do not have my card I can't change the number on my FNB internet banking because I still do not have a card to sort confirm that it is me. I really would like to get someone to help me out with this problem. My contact number is ********** .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Sept 2017, 14:00
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)