BZ
Brandon Z
1 reviews | Active since Dec 2018
22 Jan 2019, 13:02
THE CALL CENTER AGENT HUNG UP ON ME HANDS ABOVE THE HEAD
WHY DID YOU ALLOW ME TO OPEN AN ACCOUNT WITH YOU KNOWING VERY WELL YOU GIVE DISGUSTING SERVICE TO THE BLACK PEOPLE WHERE IS MY MONEY WHERE IS MY MONEY ,I REVERSED A DEBIT ORDER ON THE 4TH OF DECMBER 2018 I WAS TOLD TO WAIT 40DAYS FOR THE MONEY AND TODAY IT 49DAYS WHEN I CALL TO INQUIRE YOUR LOVELY CALL CENTER AGENT HUNG UP ON ME
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FNB (First National Bank)'s replyOfficial
22 Jan 2019, 13:40Good Day Brandon Zuma,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply22 Jan 2019, 13:40
Official
Good Day Brandon Zuma,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)