The best customer service I have ever experienced

Hi FNB Team,<br> <br> I really hope this review reaches top management, this is really something worth noting.<br> <br> I wanted to send a BIG THANK YOU to Brett Erasmus - the Head of Customer Experience & Service.<br> <br> I called him whilst on leave (sorry!), as I have dealt with him before with a similar problem. He was more than happy to take time from his holiday to assist me, and contacted one of his colleagues in-office to help with the issue I had.<br> <br> Every time I speak to Brett it is like speaking to a friend who cares about me, and is determined to resolve my problem. We even laugh about it together, as I am not the best with banking.<br> <br> FNB has a real gem, I am really pleased with the exceptional service from Mr. Erasmus, and I look forward to speaking to him again.<br> <br> My faith has been restored in banks and in customer service in our country, which is usually shocking. <br> <br> Well done, Brett, and thank you for always providing amazing customer service with a smile :)<br> <br> Kind regards,