THE BEST CUSTOMER EXPERIENCE.

This Best Customer Experience Review Goes to Portia Nevondo Thilimbilu.Best Customer Experience Ever !!!!!Patient,Professional,Humble,Supportive ,Going An Extra Mile For Consumers, Listens , hears & Acts on Custoomer Requests & brings Solution Instantlyi,Helpful;Products Knowledge and Very Informative . Not Only did she help in Resolving My Personal Account Queries but Also Made Sure she Allowed Me Be in Contact With Wesbank regarding My Account.She Called Wesbank and Made sure that The Customer is Satisfied ( Customer Satisfaction) she Sent A Follow Uo Mail to The Right Consultant dealing with my Automobile Account Mr Timothy Makhubo who as well is Proffesional Representative of Wesbank. I was never pushed from One Pillar to Poster No,I qas Sent From An Excellent Customer Service Consultant to Anorher Excellent Custoner Service Consultant Both FNB and Wesbank has Valuable Assets Not To Let Go but Promote from One Level To Another: MR Timothy Makhubu & Portia Nevondo Thilimbilu....Well Done!! Well Done!!! Continue being in The Mission To Keep Customers Happy and Smiling!!!!Well Done!!!