THE BANK THAT DOESN'T CARE AND WONT HELP. THEY NOT LOOKING AFTER OUR MONEY RATHER OPENING IT TO FIENDS

This has to be the worst experience I've had with this bank so far. After all the blunders and mistakes this is really the final straw for me with this bank after I forgave the intial mistakes but I truly am not value at this bank. So last month I had a ********** debit on my account for the amount of R140 from an entity called Scribd. I promptly contacted FNB, filled in the forms and waited for a response. To this day nothing has been said to me I still have the reference number to prove. Now this month for the second time Scribd is being allowed to take money from my account with impunity. They took a further R139 from me this month and I'm livid because these debit orders aren't even the same amount, I've reported them to be ***** but still no REVEERSAL no RESPONSE and NO ACTION. This bank is slowly but surely tarnishing its own name