Thanks to the 5th agent from 3D online, via the service Suite And Forex. She knows what she is doing.

Currently on the Service Suite chat app: through to the 4th agent...the question which seems to only be able to be answered by a Rocket Scientist, is regarding...wait for it... " Verify Online Shopping". I tell you, this is a question their Service Suite is just not capable of handling. Even been put through to Forex Two - (yes, they put me through to Forex Twice). And now, Fezeka from 3D online has cracked the mystery!! She is excellent!! It took her 1 minute. One minute. And she even has follow-up advice too! So my rating went from a 2 to a five star: when in doubt: ask for 3D Online and Hope you get to speak to Fezeka.