Thanks for the INCONVENIENCE!!

If I could give fnb a zero star I would. After this I am seriously considering changing banks! I app**** for my credit card with fnb and my statement was sent to my physical address and put on my gate where anyone could get my information. I then phoned fnb to rectify that the statements should be emailed to me instead... Firstly your call center sucks! No one knew where to put me through, I went through to about 8 departments to get through to someone that I could hardly hear over the phone, his voice was so soft. I then get told I need to go through security questions which I do.. I then get told I got 2 questions wrong because you ask specific questions on previous withdrawals which the fnb app doesn't pick up immediately if a withdrawal happened on the same day just by the way! and now thanks, my account is blocked and I have to go into the branch. Thanks for the inconvenience FNB, keep up the good work!, Capitec is looking swell