PP
Pretesh P

1 reviews | Active since Jul 2011

30 Jun 2015, 11:18

Thanks for the Great Service

Thank you to Lebohang Dlamini from FNB Private Banking.<br> <br> I had a request for assistance from her and she went the extra mile to help me resolve my query and give me the information I needed. <br> <br> She did it with great speed as it was a fairly urgent request from my side. She was kind enough to dial in in the other relevant bank departments, she did all the talking, made sure I had all the contact details for the people to contact if needed. <br> <br> When we had to go through to other departments instead of having me hang on the phone, she told me she would chat to them and call me back. All the feedback was also professionally emailed to me too.<br> <br> Wonderful service from Lebohang and a pleasure to bank with FNB!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jun 2015, 13:04
Official
Hello Pitu,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards
Complaints Resolution
Melinda Duvenhage
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Tel number: *** (option one)