Thanks for Nothing

I am utterly disgusted in the service i received when i called in to make arrangements to pay my card, firstly you take all my money out my savings after i phoned to make arrangements then when i called in i get the phoned put down in my ear twice cause your so called customer service employee's did not want to assist me. You advertise we are here to help \help yourself \" to our funds. I asked did my last calls get noted down in regards to my issue and was bluntly told NO, so how the hell can you be on top of your clients needs when you are not even willing to record our request on the computer. I have never defaulted in a payment on my credit card and the month i needed your help the most i get treated like a convict. Thanks for nothing. So to have this on record for a year i posted it on Hello Peter, if by any chance you are interested in April's payment give me a call with some one who is willing to assist me other wise don't bother."