Thanks for not even trying to assist me.

How we may not help you and give you bad service should be your slogan. To make a long story short. Yes I may have app**** for increases on my overdraft to many times and yes my credit maybe much but to hear this from you every time I apply for anything is ridiculous. Not even a call from you to discuss this is regarded as bad service in my books. Even applying for a vehicle loan you had issues (Wesbank and Fnb are the same), Nedbank helped me with open arms. I app**** for a second smartphone device for R90 a month and got turned down even my existing one has only 2 down payments left. As a Platinum Cheques card client I expect better service. You rather charge me R138 for a returned debit order than letting the overdraft go into exess of R500 which normally happend and then charged me R57 for incidental fee. Not anymore. If you done some customer service from your side you would have notice I got an promotion at work and are paying alot more than previously. But you won't know because you don't care. So this is the end for me and Fnb. I will settle my accounts with you in due course and close everything, and go to a bank that will go the extra mile for their customers.