VG
Vincent G

1 reviews | Active since May 2012

07 Sept 2017, 15:30

Thanks for being consistently awesome

We tend to take things for granted, but I recently had to deal with another Bank again and it just made me appreciate FNB so much more. With such a large organisation one can expect mistakes from time to time, but I can say without a doubt that First National Bank is leagues above the two other banks that I used to have accounts with. I can't speak for the rest by I can't see a reason ever to try them:

- Ebucks is by far the best rewards program - waiting times at branches are minimised through efficient implementation of cutting-edge technology - Products are reasonably priced - And most importantly, they are human beings that you can talk to. FNB supported me and my startup business years ago when the Bank that I used to bank with refused to help me. (Even though I was a loyal customer for 8 years). Today - the business thrives and it would not have been possible without FNB's support.

Thanks for the innovation, support and consistent positive service. I remain your loyal and happy customer.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Sept 2017, 16:23
Official

Good Day,

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Naomi Petersen

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