Thanks 2 FNB can't buy house I wanted slow respons

Item: FNB (First National Bank)
Rating: 2
Author: Rina G

I am a FNB client and wanted to buy a house. BUT with the slow response and drips and drabs from their side, the offer to purchase date has expired. WAITING for FNB the whole time! I am soooo disappointed - the response and reaction was pathetic! Thank you FNB - for me losing the ideal/wonderful house that I wanted! I think it's maybe time to switch banks!!! Thanks for nothing

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

23 Dec 2015, 11:38

Hello Rgremels,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 836974.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply23 Dec 2015, 11:38

Official