NKNN
Nokuthula Khulisile Ngabisa Nhleko

1 reviews | Active since Dec 2012

20 Apr 2018, 08:08

Thank yoy Mariska Rossouw

Good day

I would like to thank Mariska Rossouw for resolving my complaints so effeciently and timeously. Ref ********** NF. She tried to call me and wasn't able to get hold of me.

But she made other means to get hold of me to tell me how my complaint would be handled. Thank you so much Mariska you are the true definition of customer service.

Regards

Nokuthula

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2018, 09:41
Official

Good day Nokuthula,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received from Mariska Rossouw.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)