ES
Eagan S
1 reviews | Active since Feb 2019
08 Mar 2019, 10:10
Thank you Zoya Faquir from FNB Complaints
I would just like to thank Zoya Faquir at the FNB complaints department, I was really frustrated because of this **** that has been happening for 3 weeks now and she actually came back to me just to find out if the KYC department got back to me, then FNB called me to tell me that they removed the hold from both accounts, and guess what? Zoya Faquir phoned back again to make sure everything is sorted.
I thank her, Zoya Faquir thank you. I really appreciate your effort.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
08 Mar 2019, 13:54Good day,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***
Regards
Hello Peter Complaints
*** (option one)
FNB (First National Bank)'s reply08 Mar 2019, 13:54
Official
Good day,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***
Regards
Hello Peter Complaints
*** (option one)
