PL
Petra L

1 reviews | Active since Feb 2019

12 Feb 2019, 19:42

Thank you Vhuedzani Nethengwe for exceptional service FNB Cradlestone

Being an client of FNB for many years, first in Pretoria and now in Gauteng as a pensioner I have never encountered such excellent, friendly and competent service as from Vhuedzani Nethengwe at the Cradlestone Mall branch.

Every time that I have any problem of any sort she is there to assist in such a patient, understanding and friendly manner that I would like to bring it to your attention as I have never before had this kind of service,

A big thanks to Vhuedzani for treating and old person with such dignity and respect at all times irrespective of how big or small the query or problem might be.

FNB you should be proud to have such an exceptional and competent official as one of your team.

Vhuedzani, a simple thank you is not enough for how you treat your clients and I hope that Management will give you recognition for your outstanding service.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Feb 2019, 12:44
Official
Good Day, 

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
 
 I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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 Regards

Hello Peter Complaints

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