sP
sandiswa P
1 reviews | Active since May 2019
12 Aug 2019, 11:34
Thank you very much Firlynne, you are for keeps :)
I would like to send a token of appreciation to one of your employees his Firlynne, he works in complains department. I called this morning complaining about money that i transferred accidentally to smart spent account. I had lost all hope, I did not have money to even travel back home from work. I wanted nothing with fnb, I was so sure that i'll end-up closing the account but Firlynne managed to speak with his co-employees and sort me out quick. by 11:30 the money was in. Firlynne deserves an award. Thank you for the marvelous service.
Helpful (0)
Replies (2)0
Replies (2)FNB (First National Bank)'s replyOfficial
13 Aug 2019, 15:02Good day Sandiswa Phubaso,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
***.
Regards
Hello Peter Complaints
***
FNB (First National Bank)'s reply13 Aug 2019, 15:02
Official
Good day Sandiswa Phubaso,
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
***.
Regards
Hello Peter Complaints
***
sP
sandiswa P's updateReviewer Update
13 Aug 2019, 15:38Please pass it the the management he needs to be acknowledge for extra work, he indeed helped me and my family, if it was not for him we would have gone to bed without food yesterday .... that man helped me and for sure you have lived up your slogan brand through him.
sP
sandiswa P's update13 Aug 2019, 15:38
Reviewer Update
Please pass it the the management he needs to be acknowledge for extra work, he indeed helped me and my family, if it was not for him we would have gone to bed without food yesterday .... that man helped me and for sure you have lived up your slogan brand through him.
